University Medical Center Groningen: Citrix Endpoint Management Case Study

University Medical Center Groningen: Citrix Endpoint Management Case Study

As one of the largest hospitals in the Netherlands, the University Medical Center Groningen (UMCG) boasts close to 11,000 employees and have a wide number of patients who come for various reasons.  May it be for basic care, specialized diagnostics or even examinations, the doctors, nurses, and support staff work to give their patients the best of their abilities.

The Challenge: Organizational adopting mobility

Usually, most sensitive care data would be placed in one secure safe.  However, with the industry growing with more specializations, data must be now shared to multiple people who need it like specialists, general practitioners, peripheral hospitals and even the patient themselves.  Even employees are now becoming more mobile and not just working in the hospital but working even on the move or at home using their own devices.  These can cause security risks for UMCG if not properly addressed.

The Solution: Citrix Endpoint Management

UMCG has been a long user of Citrix solutions, they have been using Xendesktop (now known as Virtual Desktop) on thin clients before they considered Citrix as a way to alleviate their current problems.  To help solve their current issue, they are looking to use Citrix Endpoint Management (Formerly Xenmobile) and Citrix Sharefile.  With the use of Citrix Endpoint Management, UMCG was able to lower their investments, let them have a better picture of their environment while giving them more flexibility.  They were even given the preference to have their Citrix Endpoint management housed in their own data center. This is crucial for safety and redundancy to ensure its continuity and performance as it is a business-critical system with 5000 mobile devices.

With so many devices, not all of them would be feasible to be company owned.  Therefore, UMCG has opted to use Bring Your Own Device (BYOD) structure.  However, to ensure that the network is secured, UMCG has imposed if they were to choose a BYOD then they would need to install a Citrix Agent on said device to ensure that Citrix can manage the security of the network.

To UMCG, the Citrix mobility solution achieved their goal of making their information as available and consistent as possible. It helped isolate data to ensure that their data was secured in a sandbox environment while also giving them a simplistic approach to manage their mobile devices.  This worked well since they were already existing Citrix customers, making the integration process smoother.


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